Return policy

Order Cancellations​​

You may cancel your order ​​before production or shipping begins​​. Once cancelled, you will receive a ​​full refund​​.
⚠️ We cannot cancel orders that have already entered production or been shipped.

​​Return Eligibility​​

We accept returns within ​​14 days​​ of delivery. To qualify:
✅ Item must be ​​unused, undamaged​​, and in original condition
✅ Original packaging and tags must be intact
✅ Proof of purchase (order #/receipt) required

​​Shipping Costs​​:
• Customers are responsible for ​​one-way return shipping​​
• No restocking fees apply

​​Refund Process​​

1️⃣ ​​Inspection​​: We verify returned items within ​​3-5 business days​​ of receipt
2️⃣ ​​Notification​​: You'll receive email confirmation of approval/rejection
3️⃣ ​​Refund Issued​​: Approved refunds are processed to your original payment method within:

  • Credit Cards: ​​5-7 business days​​
  • PayPal/Bank Transfers: ​​7-10 business days​​

​​Missing Refunds?​​

If refund doesn’t appear:

  1. Check with your bank (processing may take 10+ days)
  2. Contact your payment provider
  3. Email us at [yynguyenm@outlook.com] if unresolved

​​Return Instructions​​

Contact our team at [yynguyenm@outlook.com] to:
• Get authorized return address
• Receive return shipping label (if applicable)
• Resolve any return-related queries